The Full Monty

Scott Monty's lifestream - an aggregate of my Twitter, Flickr, Facebook and blog activities.

Sep
29th

Tue

Are You Really Satisfying Your Customers?

We all know that social media plays a part in customer service.

As business becomes more fierce, margins shrink and barriers to entry are almost nonexistent in some areas, the…

Sep
28th

Mon

Wife ordered a cheeseburger, guy goes “Double?” Her: “No, just a cheeseburger.” Him: “Double?” Her: “Okay, double.” Him: “DOUBLE!!”

Currently reading on mental_floss: The Quick 10: 10 Secret Menu Items http://tinyurl.com/mgwkbm

I’m at Navy Pier (600 E Grand Ave, Chicago). http://bit.ly/HLFVF

I’m at Morton’s of Chicago (1050 N State St, Chicago). http://bit.ly/3DH7qo

Are You Really Satisfying Your Customers?: We all know that social media plays a part in customer service.As bu.. http://bit.ly/ph2Cb

Sep
26th

Sat

I’m at The Drake (140 E. Walton Pl, Michigan Ave., Chicago). http://bit.ly/NhdjD

I’m at Ra Sushi (1139 N State St, Chicago). http://bit.ly/Yd0LO

Sep
25th

Fri

Hearing about some pretty cool research results. Did you about the Ford-MIT alliance? http://bit.ly/9SeBE

RT @JonBurg: HR owns social like the DMV owns my car. http://bit.ly/hlvuu